Weight Watchers Epic Fail
Weight Watchers started a brand new plan yesterday called PointsPlus. Rather than allow their precious plan information to leak a tad early, they opted to disable their iPhone app completely. For the last two days, I haven’t been able to use my Weight Watchers iPhone app to record my food. Rather than allow me to use the old program they have COMPLETELY disabled my program.
Sorry, Weight Watchers. I really love your meetings and my leader, but your corporate decisions have been so shortsighted that you consistently let me down. What is the matter with you folks at a corporate level? Why aren’t you more like the local leaders and staff?
I revamped my Edibles app on my iPhone and it’s logging my food and exercise just fine, by the way.
Here’s how to do it: How To Use Edibles with Weight Watchers PointsPlus
Update 12-02-10:
I have now downloaded the new app, but it requires me to “update my account” on their website. I’ve checked my address and looked at my status, but the entire website seems to have forgotten who I am and that I’ve been a member for YEARS.
An email to tech support resulted in an automated response with a promise of an answer within 24 hours. I am almost finishing my first week on the PointsPlus program and I’m seriously UNIMPRESSED with how they transitioned my iPhone app and eTools account.